Privacy Policy

1. Information We Collect

When you use BirdDawg, we collect:

• Account information: Email address, name, and password when you register
• Listing data: Photos, descriptions, prices, and item details you provide
• Transaction data: Purchase history, sale history, and payment information (processed securely via our payment provider)
• Usage data: Pages visited, searches performed, features used, and device/browser information
• Communications: Messages sent through the platform between buyers and sellers

2. How We Use Your Information

We use collected information to:

• Operate the BirdDawg marketplace and process transactions
• Provide item valuations and market data
• Send transactional emails (purchase confirmations, listing updates)
• Improve platform features and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We share information only as necessary:

• Between buyers and sellers: Contact and shipping information is shared when a transaction is initiated
• Payment processors: Payment information is shared with our secure payment processor to complete transactions
• Service providers: We use trusted vendors (hosting, analytics, email) who process data on our behalf under data protection agreements
• Legal requirements: We may disclose information when required by law or to protect the safety of our users

4. Cookies and Tracking

BirdDawg uses cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze site traffic and usage patterns
• Measure the effectiveness of features

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure password storage, and access controls. No system is completely secure — if you suspect unauthorized access to your account, contact us immediately.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential marketing communications

To exercise these rights, contact us at support@birddawg.shop.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records may be retained longer for legal and tax compliance purposes. When you delete your account, we remove your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

BirdDawg is not intended for users under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it promptly.

9. Third-Party Links

BirdDawg may link to third-party websites (including birddawgnetwork.com). We are not responsible for the privacy practices of external sites. Review their privacy policies before sharing your information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notice. Continued use of BirdDawg after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Contact Bird Dawg Ltd. at support@birddawg.shop.